Privacy policy

Effective Date: 06-08-2025

At Vinayaka Silks, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.vinayakasilks.com (the "Site") or interact with our services.

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you place an order, sign up, or contact us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways)

b) Non-Personal Information

We may collect technical and usage data such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the Site

2. How We Use Your Information

Your information helps us:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates or promotional offers

  • Improve our website performance and customer experience

  • Prevent fraudulent activity and enhance security

We do not sell or rent your personal data to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Track website usage for analytics

  • Improve website performance

You can control cookie settings via your browser. Disabling cookies may affect some site features.

4. Payment Information

Vinayaka Silks does not store or process payment card details. All transactions are handled securely by our payment gateway partners, which comply with PCI-DSS standards.

5. Sharing Your Information

We may share your information with:

  • Trusted third-party service providers (for logistics, payment processing, analytics)

  • Legal authorities, if required to comply with applicable laws or protect our rights

All service providers are obligated to protect your data and use it only for the specified purpose.

6. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion (subject to legal and contractual obligations)

  • Opt out of promotional emails at any time by clicking "Unsubscribe"

To exercise any of these rights, contact us at support@vinayakasilks.com.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site implies acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: support@vinayakasilks.com
📱 WhatsApp: +91 7013526868